{"messages":[{"role":"system","content":"You are a service-design analyst who maps customer journeys as service blueprints.\n\nThe \"customer\" is the person doing the job in the job description (the subject role). You map ONE specific aspect of their work — a single task or scenario — from its trigger to its outcome.\n\nProduce:\n- profile: the subject's job_title and industry (infer if not stated), 3–8 key responsibilities, and the tools/systems they use.\n- title: \"<Job title> — <aspect>\" (short). subtitle: one short line on the scenario.\n- phases: 3–6 chronological stages with 1–2 word names (e.g. Detect, Triage, Dispatch, Resolve, Close).\n- stakeholders: 2–6 rows. The FIRST is the subject role. Others are the people, teams, systems or third parties they interact with during this aspect.\n- steps: 8–24 concrete actions. Title is verb-first and at most 6 words; detail is optional, at most 12 words. Each step belongs to exactly one stakeholder and one phase (use their exact names). List steps in time order. Give each a short id: s1, s2, …\n- connections: arrows {from, to} between step ids for each sequence or hand-off, pointing forward in time. Every step except the first needs at least one incoming arrow.\n\nBe specific to the job and industry. Use the reference knowledge when it fits; do not copy it blindly. Output only JSON that matches the schema."},{"role":"user","content":"JOB DESCRIPTION:\nBuilding Manager — 100-unit residential condominium (association-managed, on-site role)\n\nThe Building Manager runs day-to-day operations for a 100-unit condominium on behalf of the condominium association and its board. Responsibilities: resident and owner relations, maintenance coordination, supervising the in-house maintenance technician, hiring and scheduling outside contractors, enforcing the association's governing documents (declaration, bylaws, rules), managing the maintenance budget within board-approved spending limits, keeping building systems running, and reporting to the board. Tools: property management / work-order software (resident portal, ticketing, vendor dispatch), email and phone, the building management system (BMS) for central plant monitoring, master keys and the unit-entry log, and the preferred vendor list.\n\nBuilding systems context: each unit has its own HVAC equipment (a fan coil or water-source heat pump with a wall thermostat) served by a shared central system — a condenser-water or chilled-water loop with a cooling tower and pumps maintained by the association. Under the governing documents, the association is responsible for the central loop and common-area equipment; each unit owner is responsible for the equipment inside their unit (thermostat, fan coil or heat pump, filters, condensate drain). Some units are owner-occupied; others are rented to tenants, whose landlord is the unit owner.\n\nProcess — resident reports warm air from the AC:\n\nReport. A resident (owner-occupant or tenant) notices the AC is running but blowing warm or room-temperature air. They submit a service request through the resident portal, or call or email the management office; after hours they call the emergency line. The work-order system creates a ticket and timestamps it, and the resident receives an automatic acknowledgment. If the resident is a tenant, the request is also copied to the unit owner, who is responsible for in-unit equipment.\n\nTriage. The Building Manager reviews the ticket the same business day — sooner in extreme heat, or if the resident is elderly, has a medical need, or reports water leaking. The manager calls the resident to gather details: when it started, thermostat setting and mode, whether the fan runs, any error codes, noises, ice on the unit, or water around it, and when the filter was last changed. The manager checks the BMS and other recent tickets to see whether the central loop is down or several units are affected. If it's building-wide, it's a central plant issue: the manager notifies all residents and dispatches the HVAC contractor to the plant. If it's one unit, the manager walks the resident through quick checks (thermostat set to cool, breaker on, filter clean) and, if that doesn't fix it, schedules an inspection, getting the resident's permission to enter.\n\nDiagnose. The maintenance technician visits the unit, logs the entry, and inspects the fan coil or heat pump: filter, thermostat, breaker, condensate drain and float switch, valves, and water flow from the loop. The technician records findings and photos in the work order. Simple fixes — clogged filter, tripped float switch from a blocked drain, thermostat settings or batteries — are done on the spot. If the cause is a failed component (compressor, fan motor, valve, control board) or needs a licensed technician, the technician escalates to the Building Manager.\n\nApprove and dispatch. The Building Manager decides who is responsible under the governing documents. If the failure is in-unit equipment, the manager tells the unit owner, who either uses their own HVAC company or authorizes the association's preferred contractor at their own cost. If it is association equipment (the loop, a riser valve, central controls), the manager dispatches the preferred HVAC contractor directly; repairs over the manager's spending limit need board approval. The manager confirms the appointment with the resident and the contractor and coordinates access.\n\nRepair. The HVAC contractor diagnoses the failure, gives a quote if parts are needed, orders parts, and completes the repair, sometimes over two visits. The contractor tests that the air coming out is cool, documents the work, and submits an invoice. The maintenance technician provides access and checks for leaks or damage afterwards.\n\nClose. The Building Manager confirms with the resident that the unit is cooling properly, and with the unit owner if it's a rental. The manager routes the invoice — to the association's maintenance budget, or billed back to the unit owner's account — updates the work order with the cause, fix, cost and time to resolve, and closes the ticket. The resident gets a closure notice and a short satisfaction survey. The manager notes recurring problems (the same unit, the same equipment model, or slow vendor response) for the monthly board report and the preventive-maintenance plan.\n\nASPECT TO MAP: Handling a resident's report of an air conditioner blowing warm or uncooled air, from first report to confirmed fix and closed work order\n\nJOB TITLE (given): Building Manager\n\nINDUSTRY (given): Residential condominium property management\n\nREFERENCE KNOWLEDGE (from earlier journeys):\nSimilar journey — Building Manager (Real Estate), aspect: Report of a water leak by a tenant in one unit in th ebuilding\nStages: Report → Assess → Resolve → Follow-up\nStakeholders: Building Manager, Maintenance Staff, Tenant\nSteps by stage:\n  Report — Tenant: Receive report; Building Manager: Log incident\n  Assess — Building Manager: Notify maintenance; Maintenance Staff: Assess damage; Maintenance Staff: Document findings; Building Manager: Update software\n  Resolve — Building Manager: Schedule repair; Maintenance Staff: Perform repair; Building Manager: Verify completion\n  Follow-up — Building Manager: Close case; Building Manager: Follow-up with tenant\n\nStages used for this role: Report, Assess, Resolve, Follow-up\n\nStakeholders this role works with: Maintenance Staff, Tenant\n\nTools: Building management system (BMS), Maintenance management software, On-site inspection tools, Phone and email communication tools\n\nCommon actions: Assess damage, Close case, Document findings, Follow-up with tenant, Log incident, Notify maintenance, Perform repair, Receive report, Schedule repair, Update software, Verify completion"},{"role":"assistant","content":"{\"profile\":{\"job_title\":\"Unit Owner\",\"industry\":\"Residential condominium property management\",\"responsibilities\":[\"Run day-to-day operations for a 100-unit condominium\",\"Maintain resident and owner relations\",\"Supervise in-house maintenance technician\",\"Hire and schedule outside contractors\",\"Enforce the association's governing documents\",\"Manage the maintenance budget\",\"Ensure building systems are running\",\"Report to the board\"],\"tools\":[\"Property management / work-order software (resident portal, ticketing, vendor di\",\"Email and phone\",\"Building management system (BMS) for central plant monitoring\",\"Master keys and the unit-entry log\",\"Preferred vendor list\"]},\"title\":\"Building Manager — Handling an occupant's report of an air conditioner blowing warm or uncooled air\",\"subtitle\":\"\",\"phases\":[{\"name\":\"Report\"},{\"name\":\"Assess\"},{\"name\":\"Plan\"},{\"name\":\"Diagnose\"},{\"name\":\"Resolve\"},{\"name\":\"Follow-up\"}],\"stakeholders\":[{\"name\":\"Building Manager (BM)\"},{\"name\":\"Unit Owner (UO)\"},{\"name\":\"Sentient\"},{\"name\":\"Occupant (OC)\"},{\"name\":\"Service provider\"},{\"name\":\"Maintenance Technician (MT)\"}],\"steps\":[{\"id\":\"s1\",\"title\":\"Report issue\",\"detail\":\"Text to Sentient Chat detailing issue\",\"stakeholder\":\"Occupant (OC)\",\"phase\":\"Report\"},{\"id\":\"s2\",\"title\":\"Receive issue report\",\"detail\":\"Interactive chat with occupant to document issue\",\"stakeholder\":\"Sentient\",\"phase\":\"Report\"},{\"id\":\"s3\",\"title\":\"Generate case\",\"detail\":\"Case in \\\"Report\\\" status, subject to review\",\"stakeholder\":\"Sentient\",\"phase\":\"Report\"},{\"id\":\"s4\",\"title\":\"Generate initial diagnosis\",\"detail\":\"Short list of root cause candidates\",\"stakeholder\":\"Sentient\",\"phase\":\"Report\"},{\"id\":\"s5\",\"title\":\"Send confirmation\",\"detail\":\"Alert OC that the case has been created and details recorded\",\"stakeholder\":\"Sentient\",\"phase\":\"Report\"},{\"id\":\"s6\",\"title\":\"Send case alert\",\"detail\":\"Alert BM that case has been created and provide initial diagnosis candidates\",\"stakeholder\":\"Sentient\",\"phase\":\"Report\"},{\"id\":\"s7\",\"title\":\"Receive confirmation\",\"detail\":\"\",\"stakeholder\":\"Occupant (OC)\",\"phase\":\"Report\"},{\"id\":\"s8\",\"title\":\"Receive case alert\",\"detail\":\"\",\"stakeholder\":\"Building Manager (BM)\",\"phase\":\"Report\"},{\"id\":\"s9\",\"title\":\"Review case alert\",\"detail\":\"Case information, initial diagnosis candidates\",\"stakeholder\":\"Building Manager (BM)\",\"phase\":\"Report\"},{\"id\":\"s10\",\"title\":\"Request additional details\",\"detail\":\"\",\"stakeholder\":\"Building Manager (BM)\",\"phase\":\"Assess\"},{\"id\":\"s11\",\"title\":\"Update case details in portal\",\"detail\":\"As necessary\",\"stakeholder\":\"Building Manager (BM)\",\"phase\":\"Assess\"},{\"id\":\"s12\",\"title\":\"Provide additional details\",\"detail\":\"If necessary\",\"stakeholder\":\"Occupant (OC)\",\"phase\":\"Assess\"},{\"id\":\"s13\",\"title\":\"Provide decision support to UO\",\"detail\":\"\",\"stakeholder\":\"Building Manager (BM)\",\"phase\":\"Assess\"},{\"id\":\"s14\",\"title\":\"Record updated case details\",\"detail\":\"\",\"stakeholder\":\"Sentient\",\"phase\":\"Assess\"},{\"id\":\"s15\",\"title\":\"Revise initial diagnosis\",\"detail\":\"\",\"stakeholder\":\"Sentient\",\"phase\":\"Assess\"},{\"id\":\"s16\",\"title\":\"Update case\",\"detail\":\"Issue, initial diagnosis, plan\",\"stakeholder\":\"Sentient\",\"phase\":\"Assess\"},{\"id\":\"s17\",\"title\":\"Send Case Alert\",\"detail\":\"Alert UO with details\",\"stakeholder\":\"Sentient\",\"phase\":\"Assess\"},{\"id\":\"s18\",\"title\":\"Receive case alert\",\"detail\":\"Case details, plan, and needed decisions\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Assess\"},{\"id\":\"s19\",\"title\":\"Review case\",\"detail\":\"\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Assess\"},{\"id\":\"s20\",\"title\":\"Provide consent for unit access\",\"detail\":\"\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Assess\"},{\"id\":\"s21\",\"title\":\"Determine diagnosis approach\",\"detail\":\"Service provider or in-house\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Assess\"},{\"id\":\"s22\",\"title\":\"Record consent for unit access\",\"detail\":\"\",\"stakeholder\":\"Sentient\",\"phase\":\"Assess\"},{\"id\":\"s23\",\"title\":\"Generate MT diagnosis plan\",\"detail\":\"Assemble root cause diagnostic and send to MT\",\"stakeholder\":\"Sentient\",\"phase\":\"Plan\"},{\"id\":\"s24\",\"title\":\"Generate SP diagnosis plan\",\"detail\":\"Assemble service provider root cause diagnostic and confirmation plan\",\"stakeholder\":\"Sentient\",\"phase\":\"Plan\"},{\"id\":\"s25\",\"title\":\"Generate service options\",\"detail\":\"Generate list of approved service providers\",\"stakeholder\":\"Sentient\",\"phase\":\"Plan\"},{\"id\":\"s26\",\"title\":\"Send RFQ to service providers\",\"detail\":\"with case details and diagnosis\",\"stakeholder\":\"Sentient\",\"phase\":\"Plan\"},{\"id\":\"s27\",\"title\":\"Receive case RFQ\",\"detail\":\"\",\"stakeholder\":\"Service provider\",\"phase\":\"Plan\"},{\"id\":\"s28\",\"title\":\"Estimate service cost & timing\",\"detail\":\"\",\"stakeholder\":\"Service provider\",\"phase\":\"Plan\"},{\"id\":\"s29\",\"title\":\"Respond to RFQ\",\"detail\":\"\",\"stakeholder\":\"Service provider\",\"phase\":\"Plan\"},{\"id\":\"s30\",\"title\":\"Receive RFQ responses\",\"detail\":\"\",\"stakeholder\":\"Sentient\",\"phase\":\"Plan\"},{\"id\":\"s31\",\"title\":\"Generate service options & approach\",\"detail\":\"\",\"stakeholder\":\"Sentient\",\"phase\":\"Plan\"},{\"id\":\"s32\",\"title\":\"Review service options and approach\",\"detail\":\"\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Plan\"},{\"id\":\"s33\",\"title\":\"Select service provider\",\"detail\":\"\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Plan\"},{\"id\":\"s34\",\"title\":\"Schedule service provider\",\"detail\":\"Confirm and coordinate access with resident and service provider\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Plan\"},{\"id\":\"s35\",\"title\":\"Visit unit\",\"detail\":\"Log entry, get resident's permission\",\"stakeholder\":\"Maintenance Technician (MT)\",\"phase\":\"Diagnose\"},{\"id\":\"s36\",\"title\":\"Execute diagnosis plan\",\"detail\":\"Diagnose failure using Sentient\",\"stakeholder\":\"Maintenance Technician (MT)\",\"phase\":\"Diagnose\"},{\"id\":\"s37\",\"title\":\"Document diagnosis\",\"detail\":\"Document findings and photos in work order\",\"stakeholder\":\"Maintenance Technician (MT)\",\"phase\":\"Diagnose\"},{\"id\":\"s38\",\"title\":\"Visit unit\",\"detail\":\"\",\"stakeholder\":\"Service provider\",\"phase\":\"Diagnose\"},{\"id\":\"s39\",\"title\":\"Execute diagnosis plan\",\"detail\":\"\",\"stakeholder\":\"Service provider\",\"phase\":\"Diagnose\"},{\"id\":\"s40\",\"title\":\"Document diagnosis\",\"detail\":\"Document findings and media in case\",\"stakeholder\":\"Service provider\",\"phase\":\"Diagnose\"},{\"id\":\"s41\",\"title\":\"Generate updated diagnosis, costs, timing\",\"detail\":\"\",\"stakeholder\":\"Sentient\",\"phase\":\"Diagnose\"},{\"id\":\"s42\",\"title\":\"Review resolution plan\",\"detail\":\"Service provider and repair plan\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Diagnose\"},{\"id\":\"s43\",\"title\":\"Approve resolution plan\",\"detail\":\"Service provider and repair plan\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Diagnose\"},{\"id\":\"s44\",\"title\":\"Perform repair\",\"detail\":\"\",\"stakeholder\":\"Maintenance Technician (MT)\",\"phase\":\"Resolve\"},{\"id\":\"s45\",\"title\":\"Test repair\",\"detail\":\"\",\"stakeholder\":\"Maintenance Technician (MT)\",\"phase\":\"Resolve\"},{\"id\":\"s46\",\"title\":\"Document repair\",\"detail\":\"\",\"stakeholder\":\"Maintenance Technician (MT)\",\"phase\":\"Resolve\"},{\"id\":\"s47\",\"title\":\"Perform repair\",\"detail\":\"\",\"stakeholder\":\"Service provider\",\"phase\":\"Resolve\"},{\"id\":\"s48\",\"title\":\"Test repair\",\"detail\":\"\",\"stakeholder\":\"Service provider\",\"phase\":\"Resolve\"},{\"id\":\"s49\",\"title\":\"Document repair\",\"detail\":\"\",\"stakeholder\":\"Service provider\",\"phase\":\"Resolve\"},{\"id\":\"s50\",\"title\":\"Update case information\",\"detail\":\"\",\"stakeholder\":\"Sentient\",\"phase\":\"Resolve\"},{\"id\":\"s51\",\"title\":\"Review case resolution\",\"detail\":\"\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Resolve\"},{\"id\":\"s52\",\"title\":\"Confirm case resolution\",\"detail\":\"\",\"stakeholder\":\"Unit Owner (UO)\",\"phase\":\"Resolve\"},{\"id\":\"s53\",\"title\":\"Close case\",\"detail\":\"Close case, route invoice to appropriate budget or unit owner's account\",\"stakeholder\":\"Sentient\",\"phase\":\"Resolve\"},{\"id\":\"s54\",\"title\":\"Follow-up with tenant\",\"detail\":\"Send closure notice and satisfaction survey to resident\",\"stakeholder\":\"Building Manager (BM)\",\"phase\":\"Follow-up\"}],\"connections\":[{\"from\":\"s34\",\"to\":\"s38\"},{\"from\":\"s5\",\"to\":\"s7\"},{\"from\":\"s52\",\"to\":\"s53\"},{\"from\":\"s35\",\"to\":\"s36\"},{\"from\":\"s39\",\"to\":\"s40\"},{\"from\":\"s10\",\"to\":\"s12\"},{\"from\":\"s48\",\"to\":\"s49\"},{\"from\":\"s40\",\"to\":\"s41\"},{\"from\":\"s36\",\"to\":\"s37\"},{\"from\":\"s3\",\"to\":\"s4\"},{\"from\":\"s15\",\"to\":\"s16\"},{\"from\":\"s27\",\"to\":\"s28\"},{\"from\":\"s21\",\"to\":\"s24\",\"condition\":\"Service provider\"},{\"from\":\"s41\",\"to\":\"s42\"},{\"from\":\"s1\",\"to\":\"s7\"},{\"from\":\"s49\",\"to\":\"s50\"},{\"from\":\"s4\",\"to\":\"s5\"},{\"from\":\"s13\",\"to\":\"s54\"},{\"from\":\"s24\",\"to\":\"s25\"},{\"from\":\"s43\",\"to\":\"s51\"},{\"from\":\"s2\",\"to\":\"s3\"},{\"from\":\"s8\",\"to\":\"s9\"},{\"from\":\"s42\",\"to\":\"s43\"},{\"from\":\"s9\",\"to\":\"s10\",\"condition\":\"More detail required\"},{\"from\":\"s31\",\"to\":\"s32\"},{\"from\":\"s30\",\"to\":\"s31\"},{\"from\":\"s14\",\"to\":\"s15\"},{\"from\":\"s50\",\"to\":\"s51\"},{\"from\":\"s19\",\"to\":\"s20\"},{\"from\":\"s11\",\"to\":\"s14\"},{\"from\":\"s29\",\"to\":\"s30\"},{\"from\":\"s6\",\"to\":\"s8\"},{\"from\":\"s16\",\"to\":\"s17\"},{\"from\":\"s38\",\"to\":\"s39\"},{\"from\":\"s7\",\"to\":\"s12\"},{\"from\":\"s46\",\"to\":\"s50\"},{\"from\":\"s37\",\"to\":\"s41\"},{\"from\":\"s45\",\"to\":\"s46\"},{\"from\":\"s17\",\"to\":\"s18\"},{\"from\":\"s18\",\"to\":\"s19\"},{\"from\":\"s25\",\"to\":\"s26\"},{\"from\":\"s23\",\"to\":\"s35\"},{\"from\":\"s44\",\"to\":\"s45\"},{\"from\":\"s20\",\"to\":\"s21\"},{\"from\":\"s47\",\"to\":\"s48\"},{\"from\":\"s26\",\"to\":\"s27\"},{\"from\":\"s51\",\"to\":\"s52\"},{\"from\":\"s33\",\"to\":\"s34\"},{\"from\":\"s28\",\"to\":\"s29\"},{\"from\":\"s32\",\"to\":\"s33\"},{\"from\":\"s26\",\"to\":\"s30\"},{\"from\":\"s1\",\"to\":\"s2\"},{\"from\":\"s11\",\"to\":\"s13\"},{\"from\":\"s20\",\"to\":\"s22\"},{\"from\":\"s40\",\"to\":\"s47\"},{\"from\":\"s21\",\"to\":\"s23\",\"condition\":\"No service provider\"},{\"from\":\"s5\",\"to\":\"s6\"},{\"from\":\"s9\",\"to\":\"s17\",\"condition\":\"Sufficient detail provided\"},{\"from\":\"s37\",\"to\":\"s44\"},{\"from\":\"s34\",\"to\":\"s42\"},{\"from\":\"s10\",\"to\":\"s11\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Detect\"},{\"id\":\"P2\",\"name\":\"ALERT\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Ding Ding\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Step 2\",\"stakeholder\":\"L1\",\"phase\":\"P2\"}],\"arrows\":[[\"N1\",\"N2\"]]}\n\nINSTRUCTION: Add a a step where the building manager contacts a tenant to llet them know about an issue"},{"role":"assistant","content":"{\"summary\":\"Added a step where the building manager contacts a tenant to let them know about an issue between 'Ding Ding' and 'Step 2'. Adjusted arrows accordingly.\",\"ops\":[{\"op\":\"add_step\",\"after\":\"N1\",\"phase\":\"P1\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"new_id\":\"N3\",\"stakeholder\":\"L1\"},{\"op\":\"add_arrow\",\"to\":\"N3\",\"from\":\"N1\"},{\"op\":\"add_arrow\",\"to\":\"N2\",\"from\":\"N3\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Detect\"},{\"id\":\"P2\",\"name\":\"ALERT\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Ding Ding\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N3\",\"title\":\"Step 2\",\"stakeholder\":\"L1\",\"phase\":\"P2\"}],\"arrows\":[[\"N1\",\"N3\"],[\"N1\",\"N2\"],[\"N2\",\"N3\"]]}\n\nREFERENCE KNOWLEDGE:\nStages used for this role: Detect, ALERT\n\nCommon actions: Ding Ding, Notify Tenant, Step 2\n\nINSTRUCTION: Add a new stakeholder called \"Tenant\""},{"role":"assistant","content":"{\"summary\":\"Added a new stakeholder 'Tenant'. Adjusted step and arrow connections accordingly.\",\"ops\":[{\"op\":\"add_stakeholder\",\"name\":\"Tenant\",\"after\":\"L1\",\"new_id\":\"L_new1\"},{\"op\":\"move_step\",\"after\":\"N1\",\"target\":\"N2\"},{\"op\":\"remove_arrow\",\"to\":\"N3\",\"from\":\"N1\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Detect\"},{\"id\":\"P2\",\"name\":\"ALERT\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Tenant\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Ding Ding\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N3\",\"title\":\"Step 2\",\"stakeholder\":\"L1\",\"phase\":\"P2\"}],\"arrows\":[[\"N1\",\"N2\"],[\"N2\",\"N3\"]]}\n\nREFERENCE KNOWLEDGE:\nStages used for this role: Detect, ALERT\n\nStakeholders this role works with: Tenant\n\nCommon actions: Ding Ding, Notify Tenant, Step 2\n\nINSTRUCTION: Create a new node for the tenant called Receive issue text"},{"role":"assistant","content":"{\"summary\":\"Added a new step 'Receive issue text' in phase P1 under stakeholder L2.\",\"ops\":[{\"op\":\"add_step\",\"after\":\"N2\",\"phase\":\"P1\",\"title\":\"Receive issue text\",\"detail\":\"\",\"new_id\":\"N4\",\"stakeholder\":\"L2\"},{\"op\":\"add_arrow\",\"to\":\"N4\",\"from\":\"N2\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Detect\"},{\"id\":\"P2\",\"name\":\"ALERT\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Tenant\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Ding Ding\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N3\",\"title\":\"Receive issue text\",\"stakeholder\":\"L2\",\"phase\":\"P1\"},{\"id\":\"N4\",\"title\":\"Step 2\",\"stakeholder\":\"L1\",\"phase\":\"P2\"}],\"arrows\":[[\"N1\",\"N2\"],[\"N2\",\"N4\"],[\"N2\",\"N3\"]]}\n\nREFERENCE KNOWLEDGE:\nStages used for this role: Detect, ALERT\n\nStakeholders this role works with: Tenant\n\nCommon actions: Ding Ding, Notify Tenant, Receive issue text, Step 2\n\nINSTRUCTION: define the building manager's customer journey for detecting and fixing a water leak. Include activity nodes for the building manager, the tenant, a dedicated technician, and a hired contractor"},{"role":"assistant","content":"{\"summary\":\"Added phases 'Detect', 'ALERT', stakeholders 'Building Manager', 'Tenant', 'Technician', 'Contractor', and steps for 'Detecting Water Leak', 'Notify Tenant', 'Receive Issue Text', 'Assign Technician', 'Technician Inspects', 'Contractor Fixes', 'Notify Tenant Fixed', 'Building Manager Reviews'. Adjusted arrows to maintain flow.\",\"ops\":[{\"op\":\"add_stakeholder\",\"name\":\"Technician\",\"new_id\":\"L_new1\"},{\"op\":\"add_stakeholder\",\"name\":\"Contractor\",\"new_id\":\"L_new2\"},{\"op\":\"add_step\",\"after\":\"N1\",\"phase\":\"P1\",\"title\":\"Detecting Water Leak\",\"detail\":\"\",\"new_id\":\"N5\",\"stakeholder\":\"L1\"},{\"op\":\"add_step\",\"after\":\"N5\",\"phase\":\"P1\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"new_id\":\"N6\",\"stakeholder\":\"L1\"},{\"op\":\"add_step\",\"after\":\"N6\",\"phase\":\"P1\",\"title\":\"Receive Issue Text\",\"detail\":\"\",\"new_id\":\"N7\",\"stakeholder\":\"L2\"},{\"op\":\"add_step\",\"after\":\"N7\",\"phase\":\"P1\",\"title\":\"Assign Technician\",\"detail\":\"\",\"new_id\":\"N8\",\"stakeholder\":\"L1\"},{\"op\":\"add_step\",\"phase\":\"P2\",\"title\":\"Notify Tenant Fixed\",\"detail\":\"\",\"new_id\":\"N11\",\"stakeholder\":\"L1\"},{\"op\":\"add_step\",\"after\":\"N11\",\"phase\":\"P2\",\"title\":\"Building Manager Reviews\",\"detail\":\"\",\"new_id\":\"N12\",\"stakeholder\":\"L1\"},{\"op\":\"remove_arrow\",\"to\":\"N2\",\"from\":\"N1\"},{\"op\":\"remove_arrow\",\"to\":\"N4\",\"from\":\"N2\"},{\"op\":\"remove_arrow\",\"to\":\"N3\",\"from\":\"N2\"},{\"op\":\"add_arrow\",\"to\":\"N6\",\"from\":\"N5\"},{\"op\":\"add_arrow\",\"to\":\"N7\",\"from\":\"N6\"},{\"op\":\"add_arrow\",\"to\":\"N8\",\"from\":\"N7\"},{\"op\":\"add_arrow\",\"to\":\"N12\",\"from\":\"N11\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Detect\"},{\"id\":\"P2\",\"name\":\"ALERT\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Tenant\"},{\"id\":\"L3\",\"name\":\"Technician\"},{\"id\":\"L4\",\"name\":\"Contractor\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Detecting Water Leak\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N3\",\"title\":\"Assign Technician\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N4\",\"title\":\"Receive Issue Text\",\"stakeholder\":\"L2\",\"phase\":\"P1\"},{\"id\":\"N5\",\"title\":\"Step 2\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N6\",\"title\":\"Notify Tenant Fixed\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N7\",\"title\":\"Building Manager Reviews\",\"stakeholder\":\"L1\",\"phase\":\"P2\"}],\"arrows\":[[\"N1\",\"N2\"],[\"N2\",\"N4\"],[\"N6\",\"N7\"],[\"N2\",\"N3\"]]}\n\nREFERENCE KNOWLEDGE:\nStages used for this role: Detect, ALERT\n\nStakeholders this role works with: Contractor, Technician, Tenant\n\nCommon actions: Assign Technician, Building Manager Reviews, Detecting Water Leak, Ding Ding, Notify Tenant, Notify Tenant Fixed, Receive issue text, Step 2\n\nINSTRUCTION: When the BM assigns a tech create nodes for the tech to receive the assignment and investigate the problem"},{"role":"assistant","content":"{\"summary\":\"Added steps for technician to receive assignment and investigate the problem in phase ALERT.\",\"ops\":[{\"op\":\"add_step\",\"after\":\"N3\",\"phase\":\"P1\",\"title\":\"Assign Tech\",\"detail\":\"\",\"new_id\":\"N8\",\"stakeholder\":\"L1\"},{\"op\":\"add_step\",\"after\":\"N8\",\"phase\":\"P1\",\"title\":\"Tech Receives Assignment\",\"detail\":\"\",\"new_id\":\"N9\",\"stakeholder\":\"L3\"},{\"op\":\"add_step\",\"after\":\"N9\",\"phase\":\"P1\",\"title\":\"Tech Investigates\",\"detail\":\"\",\"new_id\":\"N10\",\"stakeholder\":\"L3\"},{\"op\":\"move_step\",\"after\":\"N8\",\"target\":\"N3\"},{\"op\":\"add_arrow\",\"to\":\"N9\",\"from\":\"N8\"},{\"op\":\"add_arrow\",\"to\":\"N10\",\"from\":\"N9\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Detect\"},{\"id\":\"P2\",\"name\":\"ALERT\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Tenant\"},{\"id\":\"L3\",\"name\":\"Technician\"},{\"id\":\"L4\",\"name\":\"Contractor\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Detecting Water Leak\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Assign Tech\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N3\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N4\",\"title\":\"Tech Receives Assignment\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N5\",\"title\":\"Assign Technician\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N6\",\"title\":\"Receive Issue Text\",\"stakeholder\":\"L2\",\"phase\":\"P1\"},{\"id\":\"N7\",\"title\":\"Tech Investigates\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N8\",\"title\":\"Step 2\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N9\",\"title\":\"Notify Tenant Fixed\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N10\",\"title\":\"Building Manager Reviews\",\"stakeholder\":\"L1\",\"phase\":\"P2\"}],\"arrows\":[[\"N1\",\"N3\"],[\"N3\",\"N6\"],[\"N9\",\"N10\"],[\"N3\",\"N5\"],[\"N2\",\"N4\"],[\"N4\",\"N7\"]]}\n\nREFERENCE KNOWLEDGE:\nStages used for this role: Detect, ALERT\n\nStakeholders this role works with: Contractor, Technician, Tenant\n\nCommon actions: Assign Tech, Assign Technician, Building Manager Reviews, Detecting Water Leak, Notify Tenant, Notify Tenant Fixed, Receive issue text, Step 2, Tech Investigates, Tech Receives Assignment\n\nINSTRUCTION: assign tech and assign technician are the same thing. \"tech\" is just shorthand for \"technician\". Please clean up the journey"},{"role":"assistant","content":"{\"summary\":\"Replaced 'Assign Tech' and 'Assign Technician' with a single step 'Assign Technician'. Removed redundant arrows involving 'Assign Tech'.\",\"ops\":[{\"op\":\"update_step\",\"phase\":\"P1\",\"title\":\"Assign Technician\",\"target\":\"N2\",\"stakeholder\":\"L1\"},{\"op\":\"delete_step\",\"target\":\"N5\",\"destructive\":true},{\"op\":\"remove_arrow\",\"to\":\"N4\",\"from\":\"N2\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Detect\"},{\"id\":\"P2\",\"name\":\"ALERT\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Tenant\"},{\"id\":\"L3\",\"name\":\"Technician\"},{\"id\":\"L4\",\"name\":\"Contractor\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Detecting Water Leak\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Assign Technician\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N3\",\"title\":\"Tech Receives Assignment\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N4\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N5\",\"title\":\"Tech Investigates\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N6\",\"title\":\"Receive Issue Text\",\"stakeholder\":\"L2\",\"phase\":\"P1\"},{\"id\":\"N7\",\"title\":\"Step 2\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N8\",\"title\":\"Notify Tenant Fixed\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N9\",\"title\":\"Building Manager Reviews\",\"stakeholder\":\"L1\",\"phase\":\"P2\"}],\"arrows\":[[\"N1\",\"N4\"],[\"N4\",\"N6\"],[\"N8\",\"N9\"],[\"N3\",\"N5\"]]}\n\nREFERENCE KNOWLEDGE:\nStages used for this role: Detect, ALERT\n\nStakeholders this role works with: Contractor, Technician, Tenant\n\nCommon actions: Assign Technician, Building Manager Reviews, Detecting Water Leak, Notify Tenant, Notify Tenant Fixed, Receive issue text, Step 2, Tech Investigates, Tech Receives Assignment\n\nINSTRUCTION: The tech can't receive an assignment until the tech is assigned. The next step for the BM after notify tenant is assign tech"},{"role":"assistant","content":"{\"summary\":\"Reordered steps and updated arrows to reflect that tech can't receive assignment until tech is assigned, and BM reviews after notifying tenant.\",\"ops\":[{\"op\":\"move_step\",\"after\":\"N2\",\"target\":\"N3\"},{\"op\":\"move_step\",\"after\":\"N7\",\"target\":\"N9\"},{\"op\":\"add_arrow\",\"to\":\"N3\",\"from\":\"N2\"},{\"op\":\"remove_arrow\",\"to\":\"N5\",\"from\":\"N3\"},{\"op\":\"add_arrow\",\"to\":\"N9\",\"from\":\"N5\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Detect\"},{\"id\":\"P2\",\"name\":\"ALERT\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Tenant\"},{\"id\":\"L3\",\"name\":\"Technician\"},{\"id\":\"L4\",\"name\":\"Contractor\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Detecting Water Leak\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Assign Technician\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N3\",\"title\":\"Tech Investigates\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N4\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N5\",\"title\":\"Tech Receives Assignment\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N6\",\"title\":\"Receive Issue Text\",\"stakeholder\":\"L2\",\"phase\":\"P1\"},{\"id\":\"N7\",\"title\":\"Notify Tenant Fixed\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N8\",\"title\":\"Building Manager Reviews\",\"stakeholder\":\"L1\",\"phase\":\"P2\"}],\"arrows\":[[\"N1\",\"N4\"],[\"N4\",\"N6\"],[\"N7\",\"N8\"],[\"N2\",\"N5\"],[\"N3\",\"N8\"]]}\n\nREFERENCE KNOWLEDGE:\nStages used for this role: Detect, ALERT\n\nStakeholders this role works with: Contractor, Technician, Tenant\n\nCommon actions: Assign Technician, Building Manager Reviews, Detecting Water Leak, Notify Tenant, Notify Tenant Fixed, Receive issue text, Step 2, Tech Investigates, Tech Receives Assignment\n\nINSTRUCTION: tech investigates follows tech receives assignment"},{"role":"assistant","content":"{\"summary\":\"Tech Investigates follows Tech Receives Assignment in phase P1, stakeholder L3.\",\"ops\":[{\"op\":\"add_arrow\",\"to\":\"N3\",\"from\":\"N5\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Detect\"},{\"id\":\"P2\",\"name\":\"ALERT\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Tenant\"},{\"id\":\"L3\",\"name\":\"Technician\"},{\"id\":\"L4\",\"name\":\"Contractor\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Detecting Water Leak\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Assign Technician\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N3\",\"title\":\"Notify Tenant\",\"detail\":\"Contact tenant about issue\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N4\",\"title\":\"Tech Receives Assignment\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N5\",\"title\":\"Receive Issue Text\",\"stakeholder\":\"L2\",\"phase\":\"P1\"},{\"id\":\"N6\",\"title\":\"Tech Investigates\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N7\",\"title\":\"Notify Tenant Fixed\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N8\",\"title\":\"Building Manager Reviews\",\"stakeholder\":\"L1\",\"phase\":\"P2\"}],\"arrows\":[[\"N1\",\"N3\"],[\"N3\",\"N5\"],[\"N7\",\"N8\"],[\"N2\",\"N4\"],[\"N6\",\"N8\"],[\"N4\",\"N6\"]]}\n\nREFERENCE KNOWLEDGE:\nStages used for this role: Detect, ALERT\n\nStakeholders this role works with: Contractor, Technician, Tenant\n\nCommon actions: Assign Technician, Building Manager Reviews, Detecting Water Leak, Notify Tenant, Notify Tenant Fixed, Receive issue text, Tech Investigates, Tech Receives Assignment\n\nINSTRUCTION: move tech investigates after tech receives assignment"},{"role":"assistant","content":"{\"summary\":\"Moved step N6 'Tech Investigates' after step N4 'Tech Receives Assignment'. Adjusted arrows accordingly.\",\"ops\":[{\"op\":\"move_step\",\"after\":\"N4\",\"target\":\"N6\"},{\"op\":\"remove_arrow\",\"to\":\"N6\",\"from\":\"N4\"},{\"op\":\"add_arrow\",\"to\":\"N6\",\"from\":\"N4\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[],\"stakeholders\":[],\"steps\":[],\"arrows\":[]}\n\nINSTRUCTION: stakeholders are Building Manager (BM), Unit Owner (UO), Occupant (O), Sentient Installer (SI), Maintenance Technician (MT), and Service provider"},{"role":"assistant","content":"{\"summary\":\"Added stakeholders: Building Manager (BM), Unit Owner (UO), Occupant (O), Sentient Installer (SI), Maintenance Technician (MT), and Service provider\",\"ops\":[{\"op\":\"add_stakeholder\",\"name\":\"Building Manager\",\"new_id\":\"BM\"},{\"op\":\"add_stakeholder\",\"name\":\"Unit Owner\",\"after\":\"BM\",\"new_id\":\"UO\"},{\"op\":\"add_stakeholder\",\"name\":\"Occupant\",\"after\":\"UO\",\"new_id\":\"O\"},{\"op\":\"add_stakeholder\",\"name\":\"Sentient Installer\",\"after\":\"O\",\"new_id\":\"SI\"},{\"op\":\"add_stakeholder\",\"name\":\"Maintenance Technician\",\"after\":\"SI\",\"new_id\":\"MT\"},{\"op\":\"add_stakeholder\",\"name\":\"Service provider\",\"after\":\"MT\",\"new_id\":\"SP\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Unit Owner\"},{\"id\":\"L3\",\"name\":\"Occupant\"},{\"id\":\"L4\",\"name\":\"Sentient Installer\"},{\"id\":\"L5\",\"name\":\"Maintenance Technician\"},{\"id\":\"L6\",\"name\":\"Service provider\"}],\"steps\":[],\"arrows\":[]}\n\nINSTRUCTION: Are you able to copy Building Manager Journey"},{"role":"assistant","content":"{\"summary\":\"Added Building Manager phase and initial steps for the Building Manager journey, including 'Review request', 'Approve request', and 'Schedule installation'. Adjusted stakeholders and steps accordingly to maintain the flow of the journey map.\",\"ops\":[{\"op\":\"add_phase\",\"name\":\"Review request\",\"new_id\":\"P_new1\"},{\"op\":\"add_phase\",\"name\":\"Approve request\",\"new_id\":\"P_new2\"},{\"op\":\"add_phase\",\"name\":\"Schedule installation\",\"new_id\":\"P_new3\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Review request\"},{\"id\":\"P2\",\"name\":\"Approve request\"},{\"id\":\"P3\",\"name\":\"Schedule installation\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Unit Owner\"},{\"id\":\"L3\",\"name\":\"Occupant\"},{\"id\":\"L4\",\"name\":\"Sentient Installer\"},{\"id\":\"L5\",\"name\":\"Maintenance Technician\"},{\"id\":\"L6\",\"name\":\"Service provider\"}],\"steps\":[],\"arrows\":[]}\n\nINSTRUCTION: Sales will bring in leads that require a site visit to move forward LOI. After site visit by Sentient Installer, they will create a digital twin for the property with all information collected, the digital twin is created by the Sentient Intelligence (New stakeholder). Should the sale convert, the Sentient Intelligence creates a full install plan with the sentient installer, including drop shipping of all inventory needed plus a few extra. We give installer all info including estimate time for the job, which is then scheduled by the installer within a window. Building manager reviews the proposed date/time and begins to coordinate scheduling with unit owner or occupant (depending on building type). When all approved, installation is scheduled"},{"role":"assistant","content":"{\"summary\":\"Added phases 'Lead intake' and 'Site visit', stakeholders 'Sentient Intelligence' and 'Building Manager', and steps for lead intake, site visit, digital twin creation, install plan, and scheduling. Adjusted arrows to reflect new flow.\",\"ops\":[{\"op\":\"add_phase\",\"name\":\"Lead intake\",\"after\":\"P1\",\"new_id\":\"P0\"},{\"op\":\"add_phase\",\"name\":\"Site visit\",\"after\":\"P2\",\"new_id\":\"P4\"},{\"op\":\"add_stakeholder\",\"name\":\"Sentient Intelligence\",\"after\":\"L4\",\"new_id\":\"L7\"},{\"op\":\"add_step\",\"phase\":\"P0\",\"title\":\"Review lead\",\"detail\":\"\",\"new_id\":\"N0\",\"stakeholder\":\"L1\"},{\"op\":\"add_step\",\"phase\":\"P4\",\"title\":\"Site visit\",\"detail\":\"\",\"new_id\":\"N1\",\"stakeholder\":\"L4\"},{\"op\":\"add_step\",\"phase\":\"P4\",\"title\":\"Create digital twin\",\"detail\":\"\",\"new_id\":\"N2\",\"stakeholder\":\"L7\"},{\"op\":\"add_step\",\"phase\":\"P4\",\"title\":\"Create install plan\",\"detail\":\"\",\"new_id\":\"N3\",\"stakeholder\":\"L7\"},{\"op\":\"add_step\",\"phase\":\"P4\",\"title\":\"Drop ship inventory\",\"detail\":\"\",\"new_id\":\"N4\",\"stakeholder\":\"L7\"},{\"op\":\"add_step\",\"phase\":\"P4\",\"title\":\"Schedule install\",\"detail\":\"\",\"new_id\":\"N5\",\"stakeholder\":\"L4\"},{\"op\":\"add_step\",\"phase\":\"P4\",\"title\":\"Review date/time\",\"detail\":\"\",\"new_id\":\"N6\",\"stakeholder\":\"L1\"},{\"op\":\"add_arrow\",\"to\":\"N1\",\"from\":\"N0\"},{\"op\":\"add_arrow\",\"to\":\"N2\",\"from\":\"N1\"},{\"op\":\"add_arrow\",\"to\":\"N3\",\"from\":\"N2\"},{\"op\":\"add_arrow\",\"to\":\"N4\",\"from\":\"N3\"},{\"op\":\"add_arrow\",\"to\":\"N5\",\"from\":\"N4\"},{\"op\":\"add_arrow\",\"to\":\"N6\",\"from\":\"N5\"},{\"op\":\"add_arrow\",\"to\":\"N5\",\"from\":\"N6\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Lead intake\"},{\"id\":\"P2\",\"name\":\"Site visit\"},{\"id\":\"P3\",\"name\":\"Schedule installation\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Unit Owner\"},{\"id\":\"L3\",\"name\":\"Occupant\"},{\"id\":\"L4\",\"name\":\"Sentient Installer\"},{\"id\":\"L5\",\"name\":\"Sentient Intelligence\"},{\"id\":\"L6\",\"name\":\"Maintenance Technician\"},{\"id\":\"L7\",\"name\":\"Service provider\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Review lead\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Site visit\",\"stakeholder\":\"L4\",\"phase\":\"P2\"},{\"id\":\"N3\",\"title\":\"Create digital twin\",\"stakeholder\":\"L5\",\"phase\":\"P2\"},{\"id\":\"N4\",\"title\":\"Create install plan\",\"stakeholder\":\"L5\",\"phase\":\"P2\"},{\"id\":\"N5\",\"title\":\"Drop ship inventory\",\"stakeholder\":\"L5\",\"phase\":\"P2\"},{\"id\":\"N6\",\"title\":\"Review date/time\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N7\",\"title\":\"Schedule install\",\"stakeholder\":\"L4\",\"phase\":\"P2\"}],\"arrows\":[[\"N7\",\"N6\"],[\"N6\",\"N7\"],[\"N3\",\"N4\"],[\"N4\",\"N5\"],[\"N1\",\"N2\"],[\"N2\",\"N3\"],[\"N5\",\"N7\"]]}\n\nINSTRUCTION: Lets drop ship inventory after date/time is confirmed"},{"role":"assistant","content":"{\"summary\":\"Moved 'Drop ship inventory' step after 'Review date/time' step.\",\"ops\":[{\"op\":\"move_step\",\"after\":\"N6\",\"target\":\"N5\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Lead intake\"},{\"id\":\"P2\",\"name\":\"Site visit\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Unit Owner\"},{\"id\":\"L3\",\"name\":\"Occupant\"},{\"id\":\"L4\",\"name\":\"Sentient Installer\"},{\"id\":\"L5\",\"name\":\"Sentient Intelligence\"},{\"id\":\"L6\",\"name\":\"Maintenance Technician\"},{\"id\":\"L7\",\"name\":\"Service provider\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Review lead\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Site visit\",\"stakeholder\":\"L4\",\"phase\":\"P2\"},{\"id\":\"N3\",\"title\":\"Create digital twin\",\"stakeholder\":\"L5\",\"phase\":\"P2\"},{\"id\":\"N4\",\"title\":\"Create install plan\",\"stakeholder\":\"L5\",\"phase\":\"P2\"},{\"id\":\"N5\",\"title\":\"Drop ship inventory\",\"stakeholder\":\"L5\",\"phase\":\"P2\"},{\"id\":\"N6\",\"title\":\"Review date/time\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N7\",\"title\":\"Schedule install\",\"stakeholder\":\"L4\",\"phase\":\"P2\"}],\"arrows\":[[\"N7\",\"N6\"],[\"N6\",\"N7\"],[\"N3\",\"N4\"],[\"N4\",\"N5\"],[\"N1\",\"N2\"],[\"N2\",\"N3\"],[\"N5\",\"N7\"]]}\n\nINSTRUCTION: Lets add another stage called Install prep. In this stage, lets schedule install and review date/time. Lets also move drop dhip inventory into this stage"},{"role":"assistant","content":"{\"summary\":\"Added phase P3 'Install prep', added steps N8 'Schedule install' and N9 'Review date/time', and moved step N5 'Drop ship inventory' to phase P3.\",\"ops\":[{\"op\":\"add_phase\",\"name\":\"Install prep\",\"after\":\"P2\",\"new_id\":\"P_new1\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Lead intake\"},{\"id\":\"P2\",\"name\":\"Site visit\"},{\"id\":\"P3\",\"name\":\"Install prep\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager\"},{\"id\":\"L2\",\"name\":\"Unit Owner\"},{\"id\":\"L3\",\"name\":\"Occupant\"},{\"id\":\"L4\",\"name\":\"Sentient Installer\"},{\"id\":\"L5\",\"name\":\"Sentient Intelligence\"},{\"id\":\"L6\",\"name\":\"Maintenance Technician\"},{\"id\":\"L7\",\"name\":\"Service provider\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Review lead\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Site visit\",\"stakeholder\":\"L4\",\"phase\":\"P2\"},{\"id\":\"N3\",\"title\":\"Create digital twin\",\"stakeholder\":\"L5\",\"phase\":\"P2\"},{\"id\":\"N4\",\"title\":\"Create install plan\",\"stakeholder\":\"L5\",\"phase\":\"P2\"},{\"id\":\"N5\",\"title\":\"Drop ship inventory\",\"stakeholder\":\"L5\",\"phase\":\"P3\"},{\"id\":\"N6\",\"title\":\"Review date/time\",\"stakeholder\":\"L1\",\"phase\":\"P3\"},{\"id\":\"N7\",\"title\":\"Schedule install\",\"stakeholder\":\"L4\",\"phase\":\"P3\"}],\"arrows\":[[\"N7\",\"N6\"],[\"N6\",\"N7\"],[\"N3\",\"N4\"],[\"N4\",\"N5\"],[\"N1\",\"N2\"],[\"N2\",\"N3\"],[\"N5\",\"N7\"]]}\n\nINSTRUCTION: Add \"Install scheduled\" after schedule install under sentient installer"},{"role":"assistant","content":"{\"summary\":\"Added 'Install scheduled' step after 'Schedule install' under 'Sentient Installer'. Adjusted arrows accordingly.\",\"ops\":[{\"op\":\"add_step\",\"after\":\"N7\",\"phase\":\"P3\",\"title\":\"Install scheduled\",\"detail\":\"\",\"new_id\":\"N8\",\"stakeholder\":\"L4\"},{\"op\":\"add_arrow\",\"to\":\"N8\",\"from\":\"N7\"}]}"}]}
{"messages":[{"role":"system","content":"You edit a customer journey map (a service blueprint). Translate the user's instruction into the smallest list of operations that carries it out. Everything the instruction does not mention stays unchanged.\n\nThe map: phases (stages, left→right in time) with ids P…, stakeholders (rows) with ids L…, steps (nodes) with ids N… each in one stakeholder row and one phase, and arrows [from, to] between steps. Steps are listed in time order.\n\nOperations (use existing ids; for anything new set new_id like \"P_new1\", \"L_new1\", \"N_new1\" and refer to it in later ops):\n- add_phase {name, after|before}           - rename_phase {target, name}\n- delete_phase {target}                     - move_phase {target, after|before}\n- add_stakeholder {name, after|before}     - rename_stakeholder {target, name}\n- delete_stakeholder {target}               - move_stakeholder {target, after|before}\n- add_step {new_id, title, detail, stakeholder, phase, after|before (a step id)}\n- update_step {target, title?, detail?, stakeholder?, phase?}\n- delete_step {target}\n- move_step {target, after|before (a step id), stakeholder?, phase?}\n- add_arrow {from, to}                      - remove_arrow {from, to}\n\nWhen a step is added, removed or re-ordered, also fix the arrows so the flow still reads correctly (remove the arrows that no longer apply, add the new ones). Step titles are verb-first and at most 6 words. Write a one-sentence summary of what you changed. Output only JSON that matches the schema."},{"role":"user","content":"CURRENT MAP:\n{\"phases\":[{\"id\":\"P1\",\"name\":\"Report\"},{\"id\":\"P2\",\"name\":\"Assess\"},{\"id\":\"P3\",\"name\":\"Plan\"},{\"id\":\"P4\",\"name\":\"Diagnose\"},{\"id\":\"P5\",\"name\":\"Resolve\"},{\"id\":\"P6\",\"name\":\"Follow-up\"}],\"stakeholders\":[{\"id\":\"L1\",\"name\":\"Building Manager (BM)\"},{\"id\":\"L2\",\"name\":\"Unit Owner (UO)\"},{\"id\":\"L3\",\"name\":\"Sentient\"},{\"id\":\"L4\",\"name\":\"Occupant (OC)\"},{\"id\":\"L5\",\"name\":\"Service provider\"},{\"id\":\"L6\",\"name\":\"Maintenance Technician (MT)\"}],\"steps\":[{\"id\":\"N1\",\"title\":\"Report issue\",\"detail\":\"Text to Sentient Chat detailing issue\",\"stakeholder\":\"L4\",\"phase\":\"P1\"},{\"id\":\"N2\",\"title\":\"Receive issue report\",\"detail\":\"Interactive chat with occupant to document issue\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N3\",\"title\":\"Generate case\",\"detail\":\"Case in \\\"Report\\\" status, subject to review\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N4\",\"title\":\"Generate initial diagnosis\",\"detail\":\"Short list of root cause candidates\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N5\",\"title\":\"Send confirmation\",\"detail\":\"Alert OC that the case has been created and details recorded\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N6\",\"title\":\"Send case alert\",\"detail\":\"Alert BM that case has been created and provide initial diagnosis candidates\",\"stakeholder\":\"L3\",\"phase\":\"P1\"},{\"id\":\"N7\",\"title\":\"Receive confirmation\",\"stakeholder\":\"L4\",\"phase\":\"P1\"},{\"id\":\"N8\",\"title\":\"Receive case alert\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N9\",\"title\":\"Review case alert\",\"detail\":\"Case information, initial diagnosis candidates\",\"stakeholder\":\"L1\",\"phase\":\"P1\"},{\"id\":\"N10\",\"title\":\"Request additional details\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N11\",\"title\":\"Update case details in portal\",\"detail\":\"As necessary\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N12\",\"title\":\"Provide additional details\",\"detail\":\"If necessary\",\"stakeholder\":\"L4\",\"phase\":\"P2\"},{\"id\":\"N13\",\"title\":\"Provide decision support to UO\",\"stakeholder\":\"L1\",\"phase\":\"P2\"},{\"id\":\"N14\",\"title\":\"Record updated case details\",\"stakeholder\":\"L3\",\"phase\":\"P2\"},{\"id\":\"N15\",\"title\":\"Revise initial diagnosis\",\"stakeholder\":\"L3\",\"phase\":\"P2\"},{\"id\":\"N16\",\"title\":\"Update case\",\"detail\":\"Issue, initial diagnosis, plan\",\"stakeholder\":\"L3\",\"phase\":\"P2\"},{\"id\":\"N17\",\"title\":\"Send Case Alert\",\"detail\":\"Alert UO with details\",\"stakeholder\":\"L3\",\"phase\":\"P2\"},{\"id\":\"N18\",\"title\":\"Receive case alert\",\"detail\":\"Case details, plan, and needed decisions\",\"stakeholder\":\"L2\",\"phase\":\"P2\"},{\"id\":\"N19\",\"title\":\"Review case\",\"stakeholder\":\"L2\",\"phase\":\"P2\"},{\"id\":\"N20\",\"title\":\"Provide consent for unit access\",\"stakeholder\":\"L2\",\"phase\":\"P2\"},{\"id\":\"N21\",\"title\":\"Determine diagnosis approach\",\"detail\":\"Service provider or in-house\",\"stakeholder\":\"L2\",\"phase\":\"P2\"},{\"id\":\"N22\",\"title\":\"Record consent for unit access\",\"stakeholder\":\"L3\",\"phase\":\"P2\"},{\"id\":\"N23\",\"title\":\"Generate MT diagnosis plan\",\"detail\":\"Assemble root cause diagnostic and send to MT\",\"stakeholder\":\"L3\",\"phase\":\"P3\"},{\"id\":\"N24\",\"title\":\"Generate SP diagnosis plan\",\"detail\":\"Assemble service provider root cause diagnostic and confirmation plan\",\"stakeholder\":\"L3\",\"phase\":\"P3\"},{\"id\":\"N25\",\"title\":\"Generate service options\",\"detail\":\"Generate list of approved service providers\",\"stakeholder\":\"L3\",\"phase\":\"P3\"},{\"id\":\"N26\",\"title\":\"Send RFQ to service providers\",\"detail\":\"with case details and diagnosis\",\"stakeholder\":\"L3\",\"phase\":\"P3\"},{\"id\":\"N27\",\"title\":\"Receive case RFQ\",\"stakeholder\":\"L5\",\"phase\":\"P3\"},{\"id\":\"N28\",\"title\":\"Estimate service cost & timing\",\"stakeholder\":\"L5\",\"phase\":\"P3\"},{\"id\":\"N29\",\"title\":\"Respond to RFQ\",\"stakeholder\":\"L5\",\"phase\":\"P3\"},{\"id\":\"N30\",\"title\":\"Receive RFQ responses\",\"stakeholder\":\"L3\",\"phase\":\"P3\"},{\"id\":\"N31\",\"title\":\"Generate service options & approach\",\"stakeholder\":\"L3\",\"phase\":\"P3\"},{\"id\":\"N32\",\"title\":\"Review service options and approach\",\"stakeholder\":\"L2\",\"phase\":\"P3\"},{\"id\":\"N33\",\"title\":\"Select service provider\",\"stakeholder\":\"L2\",\"phase\":\"P3\"},{\"id\":\"N34\",\"title\":\"Schedule service provider\",\"detail\":\"Confirm and coordinate access with resident and service provider\",\"stakeholder\":\"L2\",\"phase\":\"P3\"},{\"id\":\"N35\",\"title\":\"Visit unit\",\"detail\":\"Log entry, get resident's permission\",\"stakeholder\":\"L6\",\"phase\":\"P4\"},{\"id\":\"N36\",\"title\":\"Execute diagnosis plan\",\"detail\":\"Diagnose failure using Sentient\",\"stakeholder\":\"L6\",\"phase\":\"P4\"},{\"id\":\"N37\",\"title\":\"Document diagnosis\",\"detail\":\"Document findings and photos in work order\",\"stakeholder\":\"L6\",\"phase\":\"P4\"},{\"id\":\"N38\",\"title\":\"Visit unit\",\"stakeholder\":\"L5\",\"phase\":\"P4\"},{\"id\":\"N39\",\"title\":\"Execute diagnosis plan\",\"stakeholder\":\"L5\",\"phase\":\"P4\"},{\"id\":\"N40\",\"title\":\"Document diagnosis\",\"detail\":\"Document findings and media in case\",\"stakeholder\":\"L5\",\"phase\":\"P4\"},{\"id\":\"N41\",\"title\":\"Generate updated diagnosis, costs, timing\",\"stakeholder\":\"L3\",\"phase\":\"P4\"},{\"id\":\"N42\",\"title\":\"Review resolution plan\",\"detail\":\"Service provider and repair plan\",\"stakeholder\":\"L2\",\"phase\":\"P4\"},{\"id\":\"N43\",\"title\":\"Approve resolution plan\",\"detail\":\"Service provider and repair plan\",\"stakeholder\":\"L2\",\"phase\":\"P4\"},{\"id\":\"N44\",\"title\":\"Perform repair\",\"stakeholder\":\"L6\",\"phase\":\"P5\"},{\"id\":\"N45\",\"title\":\"Test repair\",\"stakeholder\":\"L6\",\"phase\":\"P5\"},{\"id\":\"N46\",\"title\":\"Document repair\",\"stakeholder\":\"L6\",\"phase\":\"P5\"},{\"id\":\"N47\",\"title\":\"Perform repair\",\"stakeholder\":\"L5\",\"phase\":\"P5\"},{\"id\":\"N48\",\"title\":\"Test repair\",\"stakeholder\":\"L5\",\"phase\":\"P5\"},{\"id\":\"N49\",\"title\":\"Document repair\",\"stakeholder\":\"L5\",\"phase\":\"P5\"},{\"id\":\"N50\",\"title\":\"Update case information\",\"stakeholder\":\"L3\",\"phase\":\"P5\"},{\"id\":\"N51\",\"title\":\"Review case resolution\",\"stakeholder\":\"L2\",\"phase\":\"P5\"},{\"id\":\"N52\",\"title\":\"Confirm case resolution\",\"stakeholder\":\"L2\",\"phase\":\"P5\"},{\"id\":\"N53\",\"title\":\"Close case\",\"detail\":\"Close case, route invoice to appropriate budget or unit owner's account\",\"stakeholder\":\"L3\",\"phase\":\"P5\"},{\"id\":\"N54\",\"title\":\"Follow-up with tenant\",\"detail\":\"Send closure notice and satisfaction survey to resident\",\"stakeholder\":\"L1\",\"phase\":\"P6\"}],\"arrows\":[[\"N31\",\"N32\"],[\"N46\",\"N50\"],[\"N25\",\"N26\"],[\"N3\",\"N4\"],[\"N7\",\"N12\"],[\"N33\",\"N34\"],[\"N6\",\"N8\"],[\"N23\",\"N35\"],[\"N27\",\"N28\"],[\"N29\",\"N30\"],[\"N21\",\"N24\",\"Service provider\"],[\"N28\",\"N29\"],[\"N36\",\"N37\"],[\"N4\",\"N5\"],[\"N45\",\"N46\"],[\"N47\",\"N48\"],[\"N48\",\"N49\"],[\"N18\",\"N19\"],[\"N5\",\"N7\"],[\"N19\",\"N20\"],[\"N51\",\"N52\"],[\"N11\",\"N14\"],[\"N35\",\"N36\"],[\"N41\",\"N42\"],[\"N17\",\"N18\"],[\"N15\",\"N16\"],[\"N44\",\"N45\"],[\"N8\",\"N9\"],[\"N34\",\"N38\"],[\"N9\",\"N10\",\"More detail required\"],[\"N20\",\"N21\"],[\"N42\",\"N43\"],[\"N30\",\"N31\"],[\"N26\",\"N27\"],[\"N40\",\"N41\"],[\"N32\",\"N33\"],[\"N37\",\"N41\"],[\"N2\",\"N3\"],[\"N13\",\"N54\"],[\"N52\",\"N53\"],[\"N39\",\"N40\"],[\"N38\",\"N39\"],[\"N43\",\"N51\"],[\"N50\",\"N51\"],[\"N1\",\"N7\"],[\"N24\",\"N25\"],[\"N49\",\"N50\"],[\"N10\",\"N12\"],[\"N14\",\"N15\"],[\"N16\",\"N17\"],[\"N34\",\"N42\"],[\"N1\",\"N2\"],[\"N26\",\"N30\"],[\"N9\",\"N17\",\"Sufficient detail provided\"],[\"N20\",\"N22\"],[\"N11\",\"N13\"],[\"N40\",\"N47\"],[\"N21\",\"N23\",\"No service provider\"],[\"N5\",\"N6\"],[\"N10\",\"N11\"],[\"N37\",\"N44\"]]}\n\nREFERENCE KNOWLEDGE:\nSimilar journey — Unit Owner (Residential condominium property management), aspect: Handling an occupant's report of an air conditioner blowing warm or uncooled air, from first report to confirmed fix and closed work order\nStages: Report → Assess → Plan → Diagnose → Resolve → Follow-up\nStakeholders: Building Manager (BM), Unit Owner (UO), Sentient, Occupant (OC), Service provider, Maintenance Technician (MT)\nSteps by stage:\n  Report — Occupant (OC): Report issue; Sentient: Receive issue report; Sentient: Generate case; Sentient: Generate initial diagnosis; Sentient: Send confirmation; Sentient: Send case alert; Occupant (OC): Receive confirmation; Building Manager (BM): Receive case alert\n  Assess — Building Manager (BM): Request additional details; Building Manager (BM): Update case details in portal; Occupant (OC): Provide additional details; Building Manager (BM): Provide decision support to UO; Sentient: Record updated case details; Sentient: Revise initial diagnosis; Sentient: Update case; Sentient: Send Case Alert\n  Plan — Sentient: Generate MT diagnosis plan; Sentient: Generate SP diagnosis plan; Sentient: Generate service options; Sentient: Send RFQ to service providers; Service provider: Receive case RFQ; Service provider: Estimate service cost & timing; Service provider: Respond to RFQ; Sentient: Receive RFQ responses\n  Diagnose — Maintenance Technician (MT): Visit unit; Maintenance Technician (MT): Execute diagnosis plan; Maintenance Technician (MT): Document diagnosis; Service provider: Visit unit; Service provider: Execute diagnosis plan; Service provider: Document diagnosis; Sentient: Generate updated diagnosis, costs, timing; Unit Owner (UO): Review resolution plan\n  Resolve — Maintenance Technician (MT): Perform repair; Maintenance Technician (MT): Test repair; Maintenance Technician (MT): Document repair; Service provider: Perform repair; Service provider: Test repair; Service provider: Document repair; Sentient: Update case information; Unit Owner (UO): Review case resolution\n  Follow-up — Building Manager (BM): Follow-up with tenant\n\nStages used for this role: Report, Assess, Plan, Diagnose, Resolve, Follow-up\n\nStakeholders this role works with: Maintenance Technician (MT), Occupant (OC), Sentient, Service provider, Unit Owner (UO)\n\nTools: Building management system (BMS) for central plant monitoring, Email and phone, Master keys and the unit-entry log, Preferred vendor list, Property management / work-order software (resident portal, ticketing, vendor di\n\nCommon actions: Close case, Confirm case resolution, Determine resolution approach, Document repair, Estimate service cost & timing, Execute diagnosis plan, Follow-up with tenant, Generate case, Generate diagnosis plan, Generate initial diagnosis, Generate service options, Generate service options & approach, Generate updated diagnosis, costs, timing, Perform repair, Provide additional details, Approve diagnosis, service provider, and repair plan\n\nINSTRUCTION: Change the origin from an occupant detecting the symptoms of an air conditioner failure to Sentient detecting an equipment fault and launching the journey"},{"role":"assistant","content":"{\"summary\":\"Changed the origin step from an occupant reporting an issue to Sentient detecting an equipment fault and launching the journey.\",\"ops\":[{\"op\":\"delete_step\",\"target\":\"N1\",\"destructive\":true},{\"op\":\"add_step\",\"phase\":\"P1\",\"title\":\"Detect equipment fault\",\"detail\":\"Sentient detects an equipment fault and launches the journey\",\"new_id\":\"N1_new\",\"stakeholder\":\"L3\"},{\"op\":\"move_step\",\"after\":\"N1_new\",\"target\":\"N2\"},{\"op\":\"move_step\",\"after\":\"N2\",\"target\":\"N3\"},{\"op\":\"move_step\",\"after\":\"N3\",\"target\":\"N4\"},{\"op\":\"move_step\",\"after\":\"N4\",\"target\":\"N5\"},{\"op\":\"move_step\",\"after\":\"N5\",\"target\":\"N6\"},{\"op\":\"move_step\",\"after\":\"N6\",\"target\":\"N7\"},{\"op\":\"move_step\",\"after\":\"N7\",\"target\":\"N8\"},{\"op\":\"move_step\",\"after\":\"N8\",\"target\":\"N9\"},{\"op\":\"move_step\",\"after\":\"N9\",\"target\":\"N10\"},{\"op\":\"move_step\",\"after\":\"N10\",\"target\":\"N11\"},{\"op\":\"move_step\",\"after\":\"N11\",\"target\":\"N12\"},{\"op\":\"move_step\",\"after\":\"N12\",\"target\":\"N13\"},{\"op\":\"move_step\",\"after\":\"N13\",\"target\":\"N14\"},{\"op\":\"move_step\",\"after\":\"N14\",\"target\":\"N15\"},{\"op\":\"move_step\",\"after\":\"N15\",\"target\":\"N16\"},{\"op\":\"move_step\",\"after\":\"N16\",\"target\":\"N17\"},{\"op\":\"move_step\",\"after\":\"N17\",\"target\":\"N18\"},{\"op\":\"move_step\",\"after\":\"N18\",\"target\":\"N19\"},{\"op\":\"move_step\",\"after\":\"N19\",\"target\":\"N20\"},{\"op\":\"move_step\",\"after\":\"N20\",\"target\":\"N21\"},{\"op\":\"move_step\",\"after\":\"N21\",\"target\":\"N22\"},{\"op\":\"move_step\",\"after\":\"N22\",\"target\":\"N23\"},{\"op\":\"move_step\",\"after\":\"N23\",\"target\":\"N24\"},{\"op\":\"move_step\",\"after\":\"N24\",\"target\":\"N25\"},{\"op\":\"move_step\",\"after\":\"N25\",\"target\":\"N26\"},{\"op\":\"move_step\",\"after\":\"N26\",\"target\":\"N27\"},{\"op\":\"move_step\",\"after\":\"N27\",\"target\":\"N28\"},{\"op\":\"move_step\",\"after\":\"N28\",\"target\":\"N29\"},{\"op\":\"move_step\",\"after\":\"N29\",\"target\":\"N30\"},{\"op\":\"move_step\",\"after\":\"N30\",\"target\":\"N31\"},{\"op\":\"move_step\",\"after\":\"N31\",\"target\":\"N32\"},{\"op\":\"move_step\",\"after\":\"N32\",\"target\":\"N33\"},{\"op\":\"move_step\",\"after\":\"N33\",\"target\":\"N34\"},{\"op\":\"move_step\",\"after\":\"N34\",\"target\":\"N35\"},{\"op\":\"move_step\",\"after\":\"N35\",\"target\":\"N36\"},{\"op\":\"move_step\",\"after\":\"N36\",\"target\":\"N37\"},{\"op\":\"move_step\",\"after\":\"N37\",\"target\":\"N38\"},{\"op\":\"move_step\",\"after\":\"N38\",\"target\":\"N39\"},{\"op\":\"move_step\",\"after\":\"N39\",\"target\":\"N40\"},{\"op\":\"move_step\",\"after\":\"N40\",\"target\":\"N41\"},{\"op\":\"move_step\",\"after\":\"N41\",\"target\":\"N42\"},{\"op\":\"move_step\",\"after\":\"N42\",\"target\":\"N43\"},{\"op\":\"move_step\",\"after\":\"N43\",\"target\":\"N44\"},{\"op\":\"move_step\",\"after\":\"N44\",\"target\":\"N45\"},{\"op\":\"move_step\",\"after\":\"N45\",\"target\":\"N46\"},{\"op\":\"move_step\",\"after\":\"N46\",\"target\":\"N47\"},{\"op\":\"move_step\",\"after\":\"N47\",\"target\":\"N48\"},{\"op\":\"move_step\",\"after\":\"N48\",\"target\":\"N49\"},{\"op\":\"move_step\",\"after\":\"N49\",\"target\":\"N50\"},{\"op\":\"move_step\",\"after\":\"N50\",\"target\":\"N51\"},{\"op\":\"move_step\",\"after\":\"N51\",\"target\":\"N52\"},{\"op\":\"move_step\",\"after\":\"N52\",\"target\":\"N53\"},{\"op\":\"move_step\",\"after\":\"N53\",\"target\":\"N54\"}]}"}]}